General Company Information
In April 2004, IBM Corporation acquired Daksh e-Services to serve as a global hub to manage business processes for clients from across the world. With 14 service delivery centers in India (4 in New Delhi (NCR), 4 in Bangalore, 1 in Mumbai, Pune, Kolkata and Chandigarh each) and 2 in Manila, Philippines, IBM Daksh is a key part of a network of more than 36 BTO centers around the world. Today IBM Daksh employs more than 20,000 people and has won several major awards for employee and customer satisfaction.
Over the last five years, IBM Daksh has grown from a business start-up into the number one employer of choice in the Indian BPO industry, with a staff of more than 20,000 professionals in India and the Philippines. And what’s more we’re backed by the global strength of the IBM network.
IBM Daksh recognized as the #1 “Preferred Employer” as per the DQ-IDC BPO Employee Satisfaction Survey 2005. This recognition is very special since it has come from IBMers themselves – IBM Daksh had the highest percentage of employees’ who named their own company as a preferred one. IBM has also topped the stack of “Dream Companies” in the same survey.
30/F PBCom Tower 6795 Ayala Avenue Makati City
3rd level Edsa Central Pavilion EDSA corner Shaw Blvd. Mandaluyong City ( Mon-Fri 8AM-4PM)
2nd level Edsa Square Shaw Blvd Mandaluyong City
41 Commonwealth Avenue ( Mon-Fri 8AM-4PM)
Office maps -click here!
Text Applications: IBM JOBS 2851 (Globe & Sun only) 2951 (SMART)
Email Resumes: Hot Careers At Daksh Phils (Indicate position applying for in the title line.)
Published Employee Benefits (source)
Health & Life insurance, Paid holidays, Referral bonus program, Company car entitlement, Retirement benefits, Employee Provident Fund Schemes, Employees Gratuity Benefits, Promotional schemes and tie-ups.
Type of work available
Call Centers – Customer Service and Technical Support
***Awaiting Contributions From Friendly Employees!***
Fun Annual Events
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Social Responsibility Programs
-The IBM Gawad Kalinga launch
-Children’s Joy Foundation
-Gov. Faustino Foundation
My Outlook for IBM-Daksh
*** For IBM-Daksh employees, please email me your personal testimonial about your employment experience at IBM-Daksh. Send it to admin at callcenterblogger.com. Thanks! ***